575 Mt Eden Road
Phone: 623 4599
Contact Us

COVID-19 Information

Omicron symptoms

If you are vaccinated and boosted, then Omicron is likely to be a mild illness. The top five symptoms of Omicron are a runny nose, headache, fatigue, sneezing and a sore throat. Fewer people have fever, cough, or loss/change of smell. Even relatively minor respiratory symptoms – “any cold symptom” – could be Covid-19.

Less common symptoms may include muscle pain or aches, nausea, abdominal pain, diarrhoea



You can book a rapid antigen test (RAT) if:

  • You have acute respiratory symptoms typical of Covid-19   
  • You are a Household Contact or have been told to get one by a health official.
We are doing supervised rapid antigen tests at booked times - but we do have a limited capacity. You can also collect unsupervised RATs at Community Testing Centers.

Covid-19 tests are free. Please call our practice number 09 623 4599 to book, or speak to a nurse if you are unwell and think you need to be seen sooner, or if you have had a test and feel you need a further assessment (a charge may apply). 

When you arrive for your appointment please remain in your car until we come to you. Please do not come into our clinic.

Please report your RAT result if positive or negative. This will provide the Ministry of Health with important data. 

Report your RAT result.

Is your household ready if someone gets Covid-19?

Click here to find out more.

What if you test positive?   

Managing Covid-19 at Home 

If you have any medical concerns or problems coping at home, we are here to help.  

  • Phone us on 09 623 4599 to talk to a nurse or doctor. 
  • If it is after hours or in the weekend, call Whakarongorau on 0800 358 5453 

Here are some helpful links:  
  • The Whānau HQ guide to safely isolating at home is here.  
  • Unite Against Covid-19 website information if you test positive is here.
  • Ministry of Health advice for people with Covid-19 is here.
  • COVID-19 positive – managing your symptoms.   Click here.

Day of infection and release from isolation:

  • Asymptomatic with positive result – Day 0 is the day the positive test was taken.
  • Symptomatic with positive result – Day 0 is the day symptoms started. 
  • You will receive an automated text on day 10 as a release and you may end your period of self isolation, provided you have no fever or significant symptoms. A COVID‑19 test at the end of isolation is not required.

Note - Your GP does not need to supply work certificates for COVID-related absences. Your text notification of your positive result or as a household close contact is deemed as an acceptable off-work notification to share with your employer.

Covid-19 Vaccinations

Booster doses are recommended for adults over 18 years who had their second dose more than 3 months ago and for 16 and 17 year olds who had their second dose more than 6 months ago. We are doing booster vaccinations and child vaccinations and you can also go to any community vaccination center or pharmacy.

Vaccinations are available for children from 5 to 11 years of age. Doses are recommended 8 weeks apart but can be given at least 21 days apart. If your child turns 12 between doses, they will still get the paediatric dose for their 2nd one.  Information for parents on the vaccination for children can be found here.

If you have had Covid-19 you need to wait 3 months from your positive diagnosis before getting your booster.

If you are not fully vaccinated please get your 2nd vaccination as soon as possible after a minimum gap of 21 days. You are considered to be fully vaccinated 2 weeks after your 2nd dose. 

A small number of people are eligible for a third primary dose if they were immunocompromised at the time of vaccination. Please discuss this with your GP or specialist to see if you are eligible. You will need an appointment with your GP prior to the 3rd dose (free appointment).

You can book a vaccine online (preferred) or by calling reception. Please come at your scheduled time and wear a mask. If you are unwell on the day please phone us to cancel and rebook.

Covid-19 Vaccination - Everything you Need To Know

You can find more information on these website links:

Travel Swabs

Travel PCR swabs are normally required within 72 hours prior to travel. Due to higher swab numbers and turn around time you are advised to take your swab directly to Labtests. We will give you information on this. You can book a swab for travel on Monday to Thursday and the charge is $220.

What can I do to protect myself?

As with all other respiratory illnesses, it’s important you practice safe hand, cough and sneeze hygiene to reduce the risk of infection.

  • Frequently and thoroughly wash and dry your hands (with soap and water for at least 20-30 seconds).
    • After the toilet
    • After coughing or sneezing
    • Before preparing food and before eating
    • After touching “public” surfaces such as handrails, supermarket trolleys.
    • At regular intervals during the day
    • Alcohol based hand sanitiser is also a useful alternative option if soap and water is not readily available. 
  • Practice good cough and sneeze hygiene. That means:
    • Cough or sneeze into your elbow or a disposable tissue, then put used tissues in a bin and wash your hands afterwards.
    • Carry disposable tissues in your bags/pockets.
  • Avoid touching your face. Viruses can enter the body through the eyes, nose and mouth.
  • Social distancing.
    • Maintain a distance of 1.5 metres or more
  • Get 2 covid-19 vaccinations and a booster
  • Get an annual flu vaccination.