575 Mt Eden Road
Phone: 623 4599
Contact Us

COVID-19 Information

Covid-19 Vaccinations:

You can book a covid-19 vaccination with us. Click here to find out more.                Book Appointment Online
For Covid-19 Vaccinations 

Is your household ready if someone gets Covid-19? Click here to find out more.

Making an appointment:

We are open during our usual hours to meet your health needs. We will conduct most appointments by phone or video. Please see here for information about making a virtual phone or video appointment. If you feel you need to be seen in person, please phone our nurse on 096234599.

We are still doing routine childhood vaccinations. We ask that all patients over 6 years old wear a mask in our building.

Covid-19 swabs

If you have acute respiratory symptoms, we encourage you to get a swab for COVID-19. (see below for clinical criteria). 

We run a daily respiratory clinic and take covid-19 swabs outside the practice. Covid-19 swabs are free, however there will be the usual charge if you have had a swab and are needing to return for further assessment. Please call our practice number 09 623 4599 to book, or speak to a nurse if you are unwell and think you need to be seen sooner. 

When you arrive for your appointment please remain in your car until we come to you. Please do not come into our clinic.

Travel Swabs

Travel swabs are normally required within 72 hours prior to travel. Results usually take 24 to 48 hours and we have no control over this time once the swab is sent to Labtests. You can book a swab for travel on Monday to Thursday and the charge is $220.

Clinical criteria

Symptoms of COVID-19 can include one or more of the following:

  • a fever of at least 38°C
  • new or worsening cough
  • sore throat
  • shortness of breath
  • sneezing and runny nose
  • loss of sense of smell or altered sense of taste

Less common symptoms may include:

  • diarrhoea
  • headache
  • muscle pain or aches
  • joint pain
  • nausea
  • vomiting
  • chest pain
  • abdominal pain
  • malaise
  • confusion or irritability

Higher Index of Suspicion (HIS) criteria

In the 14 days prior to illness onset have:

  • had contact with a confirmed or probable case
  • travelled from an area with an evolving COVID-19 community outbreak
  • had international travel (excluding travel by air from a country that has quarantine travel with NZ) 
  • had direct contact with a person who has traveled overseas (e.g. Customs and Immigration staff, staff at quarantine/isolation facilities)
  • worked on an international aircraft or shipping vessel
  • cleaned at an international airport or maritime port in areas/conveniences visited by international arrival
  • worked in cold storage areas of facilities that receive imported chilled and frozen goods directly from an international airport or maritime port
  • exited an MIQ facility (excluding recovered COVID-19 cases)
  • any other criteria requested by the local Medical Officer of Health

For COVID-19 health advice and information, contact the Healthline team (for free) on 0800 358 5453


What can I do to protect myself?

As with all other respiratory illnesses, it’s important you practice safe hand, cough and sneeze hygiene to reduce the risk of infection.

  • Frequently and thoroughly wash and dry your hands (with soap and water for at least 20-30 seconds).
    • After the toilet
    • After coughing or sneezing
    • Before preparing food and before eating
    • After touching “public” surfaces such as handrails, supermarket trolleys.
    • At regular intervals during the day
    • Alcohol based hand sanitiser is also a useful alternative option if soap and water is not readily available. 
  • Practice good cough and sneeze hygiene. That means:
    • Cough or sneeze into your elbow or a disposable tissue, then put used tissues in a bin and wash your hands afterwards.
    • Carry disposable tissues in your bags/pockets.
  • Avoid touching your face. Viruses can enter the body through the eyes, nose and mouth.
  • Social distancing.
    • Maintain a distance of 2 metres or more away from unwell people.
  • Get 2 covid-19 vaccinations
  • Get an annual flu vaccination.